Returns are an inevitable aspect of online commerce. Despite sellers’ best efforts to provide quality products and excellent service, customers may occasionally need to initiate returns for various reasons. While returns can pose challenges for businesses, effectively...
Thinking of expanding your business to Southeast Asia? Asian markets have a solid cultural-economic relationship. And it’s a dynamic hub when it comes to the online market. So all you need is to know the right place to sell. In the region, Malaysia is one of the...
When selling online, sellers often ponder over a critical question – how can they ensure that every package reaches customers promptly and efficiently? It’s a question that echoes through the logistics landscape, where the journey from warehouse to doorstep can...
Today, when people think of shopping, their first instinct is to search for products online. With this shift, it has become crucial for sellers to capitalize on every touchpoint and make their products available on every digital front. Hence many brands have adopted a...
Ever get bombarded with ‘Where is my order?’ messages? We know the struggle it can be for the sellers. In e-commerce, where transactions unfold in the blink of an eye and consumer expectations evolve rapidly, effective communication is crucial. Think about it; a...
The e-commerce industry in India has witnessed massive growth in recent years, with a significant impact on the supply chain. With more consumers adopting e-commerce as the preferred medium for shopping, businesses must deliver a superior customer experience to build...